Information Privacy

We know that you care how information about you is used and shared with others.  This document describes exactly how we use this information.

	Membership Eligibility
	How We Use Your Information
	Information We Collect
	Information You Can Access
	Opt-Out Choice
	Information Security
	Changes and Revisions

Membership Eligibility

Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you may use our services only with the involvement of a parent or legal guardian.


How We Use Your Information

a) The information that we collect from you is an important part of our business and we do not sell or give this information to any other agencies or persons except when they are performing a function on our behalf, or when we are required to do so by law.

For example, we provide information about you to our financial institutions in order to process your payment and to our shipment agents so that they can deliver your order. These agencies or persons are only granted access to the minimum amount of information required to do their function and they are prohibited from using this information for any other purpose.

b) We also use the information that we collect from you internally to carry out the business services you have requested and/or to generally improve our web site and business services.  Once again our employees are only granted access to the minimum amount of information required to do their function and they are prohibited from using this information for any other purpose.

c) In any situation where we might share information about you with other parties for advertising or promotional reasons, we will first contact you for your expressed consent and allow you an opportunity to choose not to participate.


Information We Collect

a) We receive and store any information which you enter directly into our web site or provide to us in any other form. On some pages you may choose not to provide certain information, however this may also prevent you from being able to use certain features or business services that we can provide. We use the information that you provide to us for such things as processing your requests, customizing future business interactions with you and communicating with you.

b) We also automatically receive and store certain information and statistics about how you interact with us. This information may include such things as your computer's IP address, the type of browser that you are using, the Uniform Resource Locator (URL) that you last visited prior to coming to our web site as well as the one you go to when you leave. We use this information for internal research and to explore ways to improve our services.

c) We use Cookies  to temporarily store session information such as the items that you place into your shopping basket. You have the option to disable and/or not accept cookies, however this will also prevent you from being able to use many of our e-commerce services.

d) We may also receive and store information about you from other sources such as updated delivery address information from our shippers or other agents so that we can correct our records and deliver your next order or communication more easily.


Information You Can Access

a) At any time you can review and change the information about you contained in your member account profile. This information can be accessed using Member Services and includes things like your name, e-mail, and password.

b) You also have access to transactional information about your purchases, returns and help desk problem reports, however you may or may not be able to change this information.

c) You are not permitted to access any other customer's information, except where this information is not personally identified. For example, you may be permitted to read help desk problem reports and frequently asked questions posted by other customers as long as they are not personally identified in this information.


Opt-Out Choice

You always have the choice of giving us any information, however you should understand that some amount of information is required to carry out our business services.

We also respect your decision to receive our communications and we do not distribute customer information, spam mail or endless e-mails with non-sense product offers and/or contests.

When we produce a news letter or have a legitimate product offer or contest; we will certainly send you an e-mail to inform you, however this e-mail will also include a link to cancel all further communications should you wish to do so.

You can cancel your subscription to these notices at any time by changing your Communications Preference in Member Services or at: http://www.CoolTribalArts.com/infopage.asp?page=commpref.asp.


Information Security

a) We use industry standard Secure Sockets Layer (SSL) security technology to encrypt and safely transfer your personal information through the Internet. We also employ other security methods including encryption, firewalls, passwords and timed session log-outs, among others, to ensure that your personal and financial information is kept private and confidential.

b) It is important for you to also protect your personal information against unauthorized access by not sharing your password or computer with other persons as well as remembering to log out after each session.


Changes and Revisions

Our business changes constantly and as a result some of the information in this policy may also change from time to time. We may e-mail you periodic reminders of our policies unless you have instructed us not to do so, however you should check our web site frequently to review any recent changes to this and all of our business notices.

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